ABOUT US

About RM99 – Malaysia's Trusted Online Casino & Sports Betting Platform

RM99 is built specifically for Malaysian players — with a full game library, convenient local payment options, and Bahasa Malaysia support available 24 hours a day, seven days a week.

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Who We Are and Why RM99 Exists

RM99 is not a platform that appeared overnight. It was built by a team who truly understands what Malaysian players want — not just a wide game selection, but an experience that feels genuinely comfortable, straightforward, and trustworthy from start to finish.

Since launching, RM99 has always held to one principle that has never changed: put Malaysian players first. That means all deposit and withdrawal processes use methods Malaysians already rely on every day — Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX via Maybank2u and CIMB Clicks. No currency conversion, no unfamiliar or confusing payment methods.

The RM99 platform offers an extensive game library — from live casino with professional dealers, progressive jackpot slots worth millions in MYR, blackjack, roulette, sic bo, dragon tiger, and Sports Betting covering the Malaysia Super League, EPL, international cricket, badminton, and e-sports — all on one platform, accessible through a single account.

More importantly, RM99 has never compromised on security or fairness. All games use a Random Number Generator (RNG) independently verified by third-party auditing bodies. Your personal information and financial transactions are protected by 256-bit SSL encryption — the same standard used by international banking institutions. You play safely, and we make sure of it.

The RM99 team comprises over 200 professionals, including technology experts, risk analysts, game supervisors, customer service agents, and cybersecurity specialists. While most of them work behind the scenes, each one plays a vital role in ensuring your experience on RM99 remains smooth and enjoyable.

For RM99, success isn't measured by deposit volume alone. Real success is when a player who signed up in the first year is still playing years later — because they feel valued, treated fairly, and get genuine value from every ringgit they spend. That's the goal we pursue every single day.

Since launching, RM99 has served hundreds of thousands of members from across Malaysia — from Johor Bahru to Kota Bharu, from Kuching to Kota Kinabalu. Every one of them has placed their trust in RM99, and that trust is not something we take lightly. It's a responsibility we carry every day with full sincerity.

What Sets RM99 Apart

Six core principles that have defined the RM99 platform from day one

Bank-Grade Security

All user data and financial transactions at RM99 are protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks. You can deposit and withdraw with complete peace of mind, knowing that RM99's security system operates around the clock, 24/7.

Malaysian Local Payment Methods

RM99 supports all the local payment methods Malaysians use every day — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u and CIMB Clicks. Minimum deposit is RM10, and withdrawals are processed in just 3 to 5 minutes with no hassle.

The Most Complete Game Selection

From Live Casino with professional dealers, progressive jackpot slots, blackjack, roulette, sic bo, and dragon tiger — to Sports Betting covering football, cricket, badminton, and e-sports. All of it in one RM99 platform, with one easy-to-remember login.

Optimised for Smartphones

Over 80% of RM99 players play on their smartphones. That's why this platform was built mobile-first from the ground up — large, easy-to-tap buttons, crisp graphics even on standard 4G, and a fully responsive interface across all Android and iOS screen sizes, with no app download required.

24/7 Bahasa Malaysia Support

RM99's customer support team speaks Bahasa Malaysia and is available around the clock — including at 3 a.m. when you have a question about a withdrawal or a bonus. We understand that issues don't wait for office hours, and neither do we.

A VIP Programme That Delivers

The RM99 VIP Rewards Programme is more than just a name. From automatic weekly cashback and higher withdrawal limits to access to exclusive tables and a dedicated personal account manager — every benefit is designed to deliver real value to loyal players. Visit the VIP Rewards to find out more.

RM99 Core Values

The principles that guide every decision we make

Transparency

All bonus terms, withdrawal conditions, and game policies are stated clearly and openly. There is no fine print hidden away at RM99.

Fairness

Every game on RM99 uses an independently verified RNG. No one — including us — can manipulate the outcome.

Privacy

Your data belongs to you. RM99 will never sell or share your personal information with any third party without your prior consent.

Responsibility

RM99 is committed to responsible gaming. We provide deposit limit, loss limit, and self-exclusion tools to help players maintain healthy gaming habits.

Trustworthiness

The RM99 platform operates with over 99.9% uptime. We invest in robust server infrastructure so you're never disconnected during a critical session.

Community

RM99 is more than just a platform — it's a community of Malaysian players who share the same passion. We always listen to feedback and make improvements based on your suggestions.

Continuous Improvement

RM99's technical team continuously updates the platform, adds new games, and refines the user experience based on real data and player feedback.

Local Pride

RM99 is built for Malaysia. We're proud to serve players from across the country — from Peninsular Malaysia to Sabah and Sarawak — with a service that truly understands local needs.

RM99 Products & Services

One platform, a complete entertainment experience for Malaysian players

Live Casino

Baccarat, roulette, blackjack, sic bo, and dragon tiger with professional dealers operating 24 hours a day. HD streaming with tables ranging from RM5 to RM50,000 for VIP members. Visit Live Casino for more details.

Progressive Jackpot

Over 120 jackpot slots from world-class providers. Progressive jackpots, daily jackpots guaranteed to drop every night, and weekly jackpots reaching tens of thousands of MYR. Visit Jackpot to play now.

Live Match

Sports Betting covers Malaysian Super League football, EPL, badminton, e-sports, and a wide range of other international sports. In-Play betting features odds updated every few seconds. Visit Live Match.

Blackjack

Classic Blackjack with RTP of up to 99.5% when played with the correct basic strategy. Standard tables, Speed Blackjack, and Infinite Blackjack are available for players of all levels. Visit Blackjack to play.

Cricket

The most comprehensive cricket market in Malaysia — T20, ODI, Test Match, IPL, and ICC World Cup. Over 40 market types per match with odds updated ball by ball. Visit Cricket to see the latest matches.

VIP Rewards

A tiered VIP Programme ranging from Bronze to Diamond, featuring automatic weekly cashback, higher withdrawal limits, access to exclusive tables, and a dedicated personal account manager. Visit VIP Rewards to find out more.

The RM99 Journey So Far

2019
The Founding of RM99

RM99 was founded with a straightforward goal — to build an online entertainment platform that truly fits Malaysian players. The platform launched with 3 casino games and a minimum deposit of RM20.

2020
Live Casino Launch & Local Payment Support

RM99 added a Live Casino section with professional dealers and became one of the first platforms in Malaysia to accept Touch 'n Go eWallet and FPX as deposit methods. Membership reached 50,000 within 12 months.

2021
Sports Betting Expansion & VIP Programme

The Live Match section launched covering Malaysia Super League football, the EPL, and e-sports. The VIP Rewards Programme was introduced with automatic weekly cashback for all active members. DuitNow was added as a deposit option.

2022
Progressive Jackpot & Malaysia-Themed Slots

The Jackpot section launched with over 80 jackpot slots, including Malaysia-themed titles. The first jackpot exceeding RM1 million was won by a member from Selangor. The minimum deposit was reduced to RM10 to make it easier for new players to get started.

2023
Cricket Betting Launch & Platform Overhaul

The Cricket section launched with coverage of IPL, ICC World Cup, T20, and Test Matches. The platform received a full mobile upgrade with a faster, more user-friendly interface. GrabPay, Boost, and ShopeePay were also added.

2026–2026
Over 100,000 Active Members & Steady Growth

RM99 now serves over 100,000 active members from across Malaysia. The first Mega Jackpot exceeding RM4 million was won. The customer support team expanded to 50 Bahasa Malaysia-speaking agents on duty 24 hours a day. RM99 continues to grow with new games and features added every month.

RM99 Trust & Compliance

A platform you can trust — backed by international industry standards

256-bit SSL Encryption
Independently Certified RNG
Strict KYC Policy
Responsible Gaming
Regular Third-Party Audits
Transparent Withdrawals

RM99 takes its responsibility to maintain a safe, fair, and transparent platform seriously for all its users. Every game is regularly audited by independent third-party bodies to verify that the random number generator functions correctly and that no manipulation has taken place. Anti-Money Laundering (AML) and Know Your Customer (KYC) policies are strictly observed to protect the integrity of the platform and the security of all members.

The Team Behind RM99

Dedicated professionals who work hard every day to ensure you have the best experience

Technology Team
Developers & Systems Engineers

Responsible for keeping the RM99 platform running smoothly, quickly, and securely. They work around the clock to maintain uptime above 99.9% and ensure every update is rolled out without disrupting players.

Customer Support Team
Malay-Speaking Support Agents

Fifty Malay-speaking agents work in rotation 24 hours a day, seven days a week. They are trained to resolve issues quickly — from deposit enquiries to technical problems — typically within 5 minutes.

Security Team
Cybersecurity & Fraud Specialists

They monitor the RM99 platform in real time to detect any suspicious activity, using AI technology and data analytics to protect every member's account from both external and internal threats.

Product & Games Team
Product Managers & Analysts

Responsible for selecting the best games, negotiating with international providers, and ensuring every game on RM99 meets the required fairness and quality standards before it goes live to players.

RM99's Commitment to Responsible Gaming

RM99 believes online gaming should be a source of entertainment, not stress or financial hardship. That is why we invest in responsible gaming tools that every member can use freely, without conditions or judgment.

Daily Deposit Limit

Set a daily, weekly, or monthly deposit limit directly from your RM99 account settings. The limit takes effect immediately and cannot be increased for 24 hours — keeping you firmly in control.

Temporary Self-Exclusion

If you feel you need a break, RM99's Self-Exclusion feature lets you suspend access to your account for a period of your choosing — from 24 hours up to 6 months. Your account will be locked immediately and your balance kept safe.

Play Time Reminder

Enable play-time reminders and RM99 will notify you once you've been playing for the duration you've set. This helps you stay aware of your time spent and keep your gaming in check.

Loss Limit

Set the maximum loss amount you're comfortable with per day, week, or month. Once the limit is reached, your RM99 account will automatically stop accepting bets until the set time period resets.

For more information on responsible gaming, visit the Responsible Gaming RM99.

Deposit & Withdrawal Methods at RM99

All the Malaysian local payment methods you already use

Touch 'n Go eWallet
GrabPay
Boost
ShopeePay
DuitNow
FPX – Maybank2u
FPX – CIMB Clicks

Minimum deposit: RM10 · Minimum withdrawal: RM30 · Processed within 3–5 minutes

RM99 Privacy & Data Protection Policy

All your personal information on RM99 is protected by 256-bit SSL encryption and will not be shared with any third party without your consent. RM99 adheres to a strict data protection policy to ensure every user's privacy is fully safeguarded. By using the RM99 platform, you agree to the Privacy Policy us. Please read it in full to understand your rights as a user.

Frequently Asked Questions About RM99

RM99 is an online casino and Sports Betting platform built specifically for Malaysian players. We offer a Live Casino (baccarat, roulette, blackjack, sic bo, dragon tiger), progressive jackpot slots, Sports Betting (football, cricket, badminton, e-sports), and exclusive member promotions — all on a single platform accessible via smartphone or desktop with no app download required.

Yes. RM99 uses 256-bit SSL encryption to protect all user data and financial transactions. All games use RNG technology independently verified by third-party auditors to ensure every round is fair. Strict KYC and AML policies are also enforced to protect the integrity of the platform and the security of all members.

Registering an RM99 account is free and takes less than 2 minutes. Click the Register, fill in your basic details (name, email, and phone number), verify your phone number via SMS OTP, and your account is ready to use immediately. No documents or registration fees required. Once registered, make your first deposit and the welcome bonus will be credited automatically.

RM99 supports all the popular local Malaysian payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u and CIMB Clicks. All methods process deposits and withdrawals in just 3 to 5 minutes. The minimum deposit is RM10 and the minimum withdrawal is RM30. There are no hidden fees on any transaction.

RM99's customer support team is available via Live Chat on the platform (24 hours a day), by email at support@rm99.life, or through RM99's official Telegram channel. All agents are Malay-speaking and typically respond in under 5 minutes. For urgent account or payment issues, Live Chat is the fastest way to get immediate assistance.

The RM99 VIP Rewards Programme has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Your progression to a higher tier is automatic, based on your total wagering amount. Each tier comes with its own set of benefits, including automatic weekly cashback (from 2% to 15%), higher withdrawal limits, access to exclusive VIP tables, special bonuses, and a personal account manager for Platinum and Diamond members. Visit the VIP Rewards for full details on each tier.
JOIN RM99 NOW

Ready to Join the RM99 Community?

Register for free today, enjoy a welcome bonus of up to RM200 on your first deposit, and start exploring over 120 jackpot slots, a Live Casino with professional dealers, multi-league Sports Betting, and much more — all in one platform built specifically for you, the Malaysian player.

Subject to Terms & Conditions · Players must be 21 years of age or older

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